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Products · HOSPOS

Restaurant management software that runs the whole house.

HOSPOS is LGD's AI‑native hospitality platform: QR menus, direct ordering, POS + kitchen display, inventory, reservations, workforce and an AI concierge — from a five‑minute QR menu to a 300‑staff resort, one platform.

CafésRestaurantsCloud kitchensHotels & resortsCatering
HOSPOS dashboard
Built by
LGD, Lahore — designed, developed and run in‑house
Stack
Next.js 15 · React 19 · TypeScript · PostgreSQL
AI
Claude by Anthropic, grounded in your own data
Billing
Stripe · month‑to‑month · no hardware lock‑in
15–30%

saved vs aggregator commissions

6–15

disconnected tools replaced by one

60–70%

of inbound handled by AI

19%

lower staff attrition with earned‑wage access

The problems it was built to solve

One platform instead of
  • A QR menu app
  • An online-ordering plugin
  • A POS terminal + kitchen display
  • A reservations tool
  • Inventory and recipe costing
  • Payroll, scheduling and time clock
  • A chatbot and social inbox
  • Loyalty, vouchers and review chasing
  • Supplier ordering and invoicing
01
Aggregator commissions of 15–30%

Direct‑order PWA + WhatsApp ordering + aggregator middleware. Get the customer — and the margin — back.

02
A stack of 6–15 disconnected tools

One login, one bill, one guest record, one analytics warehouse.

03
76% of hoteliers cite staff shortage

Mobile check‑in and AI chat handle 60–70% of inbound automatically.

04
75% of unhappy guests never tell you

Capture feedback everywhere. Negative reviews route to a manager in under five minutes.

Every module of the operation

Twelve modules on one data model — switch on what you need today and add the rest as you grow.

Menu

QR + PWA menus, multilingual, AI descriptions and image generation.

Orders

Dine‑in, pickup, delivery, WhatsApp ordering and aggregator middleware.

POS + KDS

Full POS, kitchen display, offline mode, hardware‑agnostic.

Inventory

Recipes, stock, suppliers, purchase orders, waste and recipe costing.

Reservations

Tables + rooms, floor plan, AI phone answering, Google Reserve sync.

Workforce

Hire → schedule → pay → recognise, with earned‑wage access.

AI Chatbot

One inbox across WhatsApp, Instagram, Facebook, Google Business Profile and SMS.

Hotel

PMS‑Lite, housekeeping, spa, minibar and mobile key.

Catering & Events

Packages, proposals, calendar, deposits and e‑signatures.

Cloud Kitchen

Virtual brands, multi‑aggregator routing, per‑brand KDS.

Loyalty & CRM

Segments, stamp cards, cashback and gift vouchers.

Suppliers

Free supplier portal, auto‑invoicing and price‑list sync.

AI in every module — not a chatbot bolted on

Every figure the AI quotes comes from a deterministic engine over your real rows; the model only writes the advice. Grounded in your menu, hours, room types, FAQs and guest history.

Menu copy & photography

Generate appetising descriptions and on‑brand food images in one click.

Omnichannel AI concierge

One inbox answers WhatsApp, Instagram, Facebook & SMS — books tables and upsells, 24/7.

AI campaign writer

On‑brand social posts, emails and promos, drafted from your menu and calendar.

Ask‑your‑data assistant

“How many covers last Saturday?” — natural‑language answers across your whole venue.

Auto review replies

Every review answered in your voice — auto‑drafted, one tap to approve.

Instant translation

Menus and guest replies localised into your guests’ languages automatically.

HOSPOS guest app

The guest side

A QR menu guests actually use.

Scan, browse, order and pay from the phone — no app to install. The same menu powers dine‑in, pickup, delivery and WhatsApp ordering, so every direct order skips the aggregator commission.

  • Progressive web app: opens from a QR in a second, works on any phone
  • Menu in your guests’ languages, with AI‑written descriptions and photos
  • Call the server, reserve a table or ask the menu helper without leaving the page
  • Popular‑right‑now, categories and search tuned for one‑thumb ordering
  • Direct delivery and pickup with coupons, loyalty and WhatsApp updates

Workforce Suite — included from day one

Hire, schedule, pay and retain — natively, under one bill.

Hiring, onboarding, scheduling, time clock, payroll, earned‑wage access, reviews, recognition and team chat — $39/mo + $4 per staff member.

  • Tipped‑wage calculations, blended overtime, multiple rates per employee
  • Earned‑Wage Access: staff withdraw accrued pay before payday
  • Drag‑and‑drop schedule with a live labour‑cost projection
  • Shift marketplace and cross‑branch open‑shift bidding
  • Per‑branch chat that replaces the WhatsApp‑group chaos
Friday payroll — Main BranchEarned‑wage access on
Aisha — Server8h 12m$132.20
Bilal — Cook7h 50m$94.00
Tip pool — dinner service$57.90
Earned‑wage access reduces six‑month attrition by an average of 19% (industry data, 2025).
One inbox · 8 channels
WhatsApp · Anna B.Can I book a table for 4 tomorrow at 7pm?
AI · auto‑replied in 0.4sYes — a booth for 4 is open at 7:00pm. Confirm and I'll send you a calendar invite + 5% off your first order.
Instagram DM · KhalidWifi password?
AI · auto‑repliedIt's ‘sundaybloom’ (lowercase). Anything else I can grab for you?

AI concierge

An AI that knows your menu, your hours and your last guest.

A multi‑channel guest inbox, AI‑drafted social posts, automated review replies and pre‑arrival messaging — all grounded in your real menu, room types, FAQs and guest history.

  • WhatsApp, Instagram, Facebook, Google Business Profile, SMS, email — one inbox
  • Inbound bookings via chat with upsell — “add breakfast for $15?”
  • Review responses auto‑drafted, one‑tap approval
  • Internal staff assistant — “how many bookings last Saturday?”

Month‑to‑month by default. Cancel anytime.

Pick exactly the modules you need. No multi‑year contracts, no proprietary hardware, no payment‑processor lock‑in. 20% off when you pay yearly.

Free
$0/mo

A QR menu in five minutes.

  • 1 branch
  • 20 menu items
  • 1 QR
  • Platform branding
Start free
Starter
$19/mo

For tiny cafés that need real basics.

  • Unlimited menu items
  • 5 QRs
  • Dine‑in ordering
  • 3 staff
Start free
Restaurant OS
$99/mo

The full‑service restaurant, one platform.

  • POS Lite + KDS
  • Floor plan & reservations
  • Loyalty & review funnel
  • Up to 25 staff
Start 14‑day trial
Hospitality
$249/mo

Hotels & resorts, end to end.

  • PMS‑Lite + guest app
  • Housekeeping + spa + minibar
  • Mobile check‑in + key
  • Multi‑property
Book a demo
Also available
Restaurant OS Pro$179/moMulti‑section, multi‑branch, never offline
Cloud Kitchen$129/moGhost kitchens, virtual brands, every aggregator
EnterpriseCustomChains, hotel groups, custom builds
Add‑ons
Workforce Suite$39 + $4/staffAI Chatbot Suite$49Growth (CRM + Loyalty + Marketing)$69Catering & Events$79Inventory$39Loyalty & CRM$39Reservations$19Hotel Module$79API Access$49

Prices in USD per month, per venue. Localised price tables are available for Pakistan and the Gulf.

Built for the eight sides of hospitality

Most hospitality software serves two sides — the operator and the customer. HOSPOS serves all eight.

Operators

Founders, owners, GMs

Customers

Diners & hotel guests

Staff

Servers, cooks, housekeepers

Managers

Shift, FOH, F&B, duty

Suppliers

Free portal for every vendor

Riders

Driver app + cash‑on‑delivery reconcile

Accountants

Read‑only role + tax exports

Marketers

AI‑supercharged campaigns

FAQ

Everything else — hardware, migration, custom modules — is a call away.

Does the POS keep working when the internet drops?
Yes. Orders and cash payments carry on during an outage and sync to the server when the connection returns — no duplicates, no lost tickets. Card and digital payments need a live connection to authorise, so they resume once you are back online.
Do we need to buy special hardware?
No. HOSPOS runs in the browser on the tablets, phones and PCs you already own and works with standard receipt printers and QR stands. There is no proprietary terminal and no payment‑processor lock‑in.
Which channels does the AI concierge answer?
WhatsApp, Instagram, Facebook, Google Business Profile, SMS and email all land in one inbox. The assistant is grounded in your real menu, opening hours, FAQs and guest history, books tables with an upsell and hands anything unusual to a person.
Is it only for restaurants?
Cafés, restaurants, cloud kitchens, hotels & resorts and caterers all run on the same platform — you switch on the modules you need: Hotel (PMS‑Lite, housekeeping, mobile key), Cloud Kitchen (virtual brands, aggregator routing) or Catering & Events (proposals, deposits, e‑sign).
How is it priced?
Month‑to‑month, per module. Start on the free plan (one branch, 20 menu items, one QR) and add plans or add‑ons as you grow; paying yearly takes 20% off. No multi‑year contracts.
Can LGD tailor it to our venue?
Yes — we design, build and run HOSPOS ourselves, so custom flows, integrations (REST API + webhooks), migration from your current POS and multi‑property set‑ups are handled by the same team that designs your brand and website.

Stop renting your customer relationship from the aggregators.

Book a demo